Shipping policy
We aim to provide you with a smooth and efficient shipping experience. Please review our shipping policy below:
- Shipping Destinations: We currently ship to anywhere in the United States. If your location is not listed, please contact us for further assistance.
- Processing Time: Orders are processed within 1-3 business days] after payment confirmation. You will receive a notification once your order has been shipped.
- Shipping Methods and Costs: We offer a variety of shipping options. Shipping costs are calculated at checkout based on the weight of the items and the destination.
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Delivery Times: Estimated delivery times vary depending on the destination and shipping method selected. Typical delivery times are:
- Domestic: 1-2 business days
- International: 5-15 business days]
- Customs and Duties: International orders may be subject to customs duties and taxes. These fees are the responsibility of the recipient and are not included in the shipping costs.
- Lost or Damaged Packages: We are not responsible for lost or damaged packages. Please contact the shipping carrier directly to resolve any issues.
- Address Accuracy: Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you have any questions or need further assistance, please contact us at hello@bookhousehawaii.com.